Digital Turkey — Government Services
Turkey's e-Government portal (turkiye.gov.tr) gives access to thousands of government services online. As a foreign resident, you can track your residence permit status, check SGK health insurance, download official documents, and handle Turkish bureaucracy from your phone. Here is exactly how to set it up and what it can do for you.
Daily Life · Ask the Turkey assistant
Quick Answer
Foreigners with a Turkish residence permit (or work permit / temporary protection card) can register for e-Devlet (turkiye.gov.tr). Registration uses your Foreign Identity Number (YKN) — an 11-digit number starting with "99", not your tax number. Get your password in person at any PTT branch — bring your passport and residence permit card, and expect a small fee of roughly 5 TL. Once registered, you can view your SGK coverage, check your registered address, look up your approved residence permit details, and access thousands of other government services. The portal is almost entirely in Turkish, so use a browser translation tool.
e-Devlet (short for elektronik devlet — electronic government) is Turkey's centralised online government portal at turkiye.gov.tr, run by the Presidency's Digital Transformation Office. Launched in 2008 and expanded heavily since the mid-2010s, it now brings together services from hundreds of institutions — the Interior Ministry, the Migration Administration (Göç İdaresi), the Social Security Institution (SGK), the Revenue Administration (Gelir İdaresi Başkanlığı), courts, municipalities, and more — under one login.
For foreign residents, e-Devlet is no longer optional in practice. As Turkish bureaucracy keeps moving online, services that used to require an in-person visit — checking your residence permit status, verifying your registered address, downloading a tax certificate — can now be done in minutes from a phone, once you know which of the two ID numbers to use and where to get your password.
The single most common point of confusion for foreigners setting up e-Devlet is that Turkey issues two separate identity numbers — an 11-digit one and a 10-digit one — and only one of them logs you in.
Foreign Identity Number (Yabancı Kimlik Numarası / YKN)
Tax Number (Vergi Numarası)
Foreign Identity Number (YKN)
Generated automatically once your residence permit, work permit, or temporary protection application is in the system. Not the same as your tax number.
Turkish Residence Permit (İkamet) or equivalent status
A work permit or temporary protection card also qualifies. Without one of these, access is severely limited.
Turkish mobile number in your name
Must be registered to your identity. Foreign SIMs with IMEI registration also work in some cases.
PTT password OR bank mobile signature
Most foreigners use the PTT password method. Get it at any PTT branch, or a Türksat Cable office.
Go to any PTT branch
PTT (Turkish Post) branches are in every city and district. No appointment needed. Bring your passport and residence permit card (temporary protection cardholders generally do not need a passport).
Request an e-Devlet password
Tell the clerk: "e-Devlet şifresi almak istiyorum" (I want an e-Devlet password). Show your passport and residence permit / work permit card.
Identity verification
The clerk looks up your Foreign Identity Number in MERNİS. You must be at least 15 years old to receive a password.
Pay the transaction fee
PTT charges a small fee — historically around 5 TL for a first password, roughly 20 TL for a replacement. PTT revises this tariff periodically, so confirm the exact amount at the counter.
Receive your password
You receive a sealed envelope or an SMS to your registered Turkish number with a one-time password.
Log in and set a new password
Go to turkiye.gov.tr, choose "e-Devlet Şifresi" as the login method, enter your Foreign ID Number and the temporary password, then set a permanent one on first login.
The Password Is In-Person Only — But There Are Two Venues
You cannot get an e-Devlet password online or by post from inside Turkey. You must attend in person at a PTT branch or an authorised Türksat Cable office with your original documents. If you are still abroad, a Turkish consulate can issue one by appointment instead. If your Foreign ID Number is not found at the counter, visit your local Vergi Dairesi or Yabancılar Şube Müdürlüğü to confirm your MERNİS record before trying again.
A frequent mix-up: e-Devlet and the Migration Administration's own portal, e-ikamet.goc.gov.tr, are not the same thing and are not interchangeable.
e-ikamet.goc.gov.tr
Use this while your residence permit application is still pending. Enter your application number plus your phone number or email to see status, missing documents, or card dispatch progress.
See our ikamet processing time guide.
e-Devlet (turkiye.gov.tr)
Use this once your permit is already approved, via the "Göç İdaresi – İkamet İzni Sorgulama" service, to view your issued permit's details alongside everything else — SGK, address, tax records.
See our residence permit guide.
PTT Password
Who: Any foreign resident with a residence permit (or equivalent) and a Foreign ID Number
Process: In-person at any PTT branch or Türksat Cable office, ~10–20 min, small fee
Best for: Most foreigners
Bank Mobile Signature (Mobil İmza)
Who: Requires a Turkish bank account with mobile signature enabled via your mobile operator
Process: Activate through your Turkish bank app
Best for: Those who already bank and sign documents digitally in Turkey
Turkish Consulate Abroad
Who: Foreigners not currently in Turkey
Process: Book a consulate appointment to receive a password
Best for: Those applying before arrival
Problem: "Your identity could not be found" at PTT
Fix: Your Foreign ID Number may not yet be finalised in MERNİS, especially if your residence permit is still processing. Look it up yourself at tckimlik.nvi.gov.tr using your residence permit number, or visit your local Yabancılar Şube Müdürlüğü to confirm the record.
Problem: Cannot receive SMS to foreign number
Fix: Your phone number must be registered to a Turkish identity. Visit a Turkcell/Vodafone/Türk Telekom shop to register a SIM in your name using your residence permit, or register your handset's IMEI.
Problem: Forgot e-Devlet password
Fix: Go to any PTT branch again with your passport and residence permit. Request a new password — the process and fee are the same as the "replacement" fee tier, not the first-time fee.
Problem: Services show as "not authorised" (Yetkilendirilmemiş)
Fix: Some services require a currently valid residence permit. If yours has expired or is mid-renewal, certain services lock temporarily — this typically clears once the renewed card is issued.
Problem: Confusing tax number and Foreign ID Number when logging in
Fix: Only your Foreign Identity Number (starting with "99") works on the e-Devlet login screen. Your tax number is a different, 10-digit number used for banking and tax matters, not for logging in.
Your situation
Just arrived, ikamet application submitted
Recommended path
Track status at e-ikamet.goc.gov.tr with your application number
e-Devlet access is limited until your Foreign ID Number is finalised — the Migration Administration's own portal is the correct tool for a pending application.
Your situation
Residence permit already approved
Recommended path
Register for e-Devlet with your Foreign ID Number via PTT
You can now access SGK, address records, and dozens of other services from one login.
Your situation
Digital nomad on a 90-day tourist stamp
Recommended path
Apply for a residence permit first
Without a residence permit there is no Foreign ID Number, and without a YKN there is no e-Devlet registration.
Your situation
Freelancer or business owner
Recommended path
Get both a tax number and a Foreign ID Number
You will need your tax number for e-fatura/e-arşiv invoicing and your Foreign ID Number to log in and manage everything else.
Your situation
Living outside Turkey, preparing to move
Recommended path
Book a Turkish consulate appointment for a password
Lets you set up e-Devlet access before you land, useful for pre-arrival document checks.
Your situation
Long-term resident renewing ikamet
Recommended path
Keep using your existing Foreign ID Number
Your YKN does not change on renewal; only re-confirm your PTT password if certain services show as temporarily unauthorised.
Yes. Foreigners who hold a valid Turkish residence permit, work permit, or temporary protection card can register for e-Devlet (turkiye.gov.tr). Once your permit is processed, the Turkish population registry (MERNİS) issues you an 11-digit Foreign Identity Number (Yabancı Kimlik Numarası, or YKN) that generally starts with "99" — this, not your tax number, is what you use to log in. You also need a Turkish mobile number registered in your own name and either a PTT password or a bank mobile signature. Without a residence permit or equivalent status document, access is very limited.
e-Devlet (kısaca "elektronik devlet", e-Government) is Turkey's centralised digital portal at turkiye.gov.tr, run by the Presidency's Digital Transformation Office. It gives access to thousands of services from government bodies including the Interior Ministry, Migration Administration (Göç İdaresi), Social Security Institution (SGK), and Revenue Administration (Gelir İdaresi) — from one login. For expats, it increasingly replaces in-person visits: checking SGK coverage, viewing your registered address, downloading a tax number certificate, or pulling a criminal record for a visa application can all be done from your phone instead of queuing at an office.
Your Foreign Identity Number (YKN) — not your tax number (vergi numarası). These are two separate numbers issued by two different systems: the 11-digit YKN and a 10-digit tax number. The YKN is generated by the population registry (MERNİS/Nüfus ve Vatandaşlık İşleri) once your residence permit is in process, and it is the identity number you enter at turkiye.gov.tr. Your tax number is issued separately by the Revenue Administration (Gelir İdaresi Başkanlığı) at a Vergi Dairesi and is only used for tax-related matters — opening a bank account, paying utility bills, or filing e-fatura — not for the e-Devlet login screen. Many foreigners confuse the two despite the different digit counts; a quick way to tell the YKN apart is that it typically begins with "99".
Go to tckimlik.nvi.gov.tr, the population registry's official lookup tool, and enter your Residence Permit (İkamet Tezkeresi) number, found on the front of your permit card or application document, along with the requested personal details. The system returns your 11-digit Foreign ID Number. If nothing appears, your residence permit records may not yet be finalised in MERNİS, or you may need to contact the Foreigners Department (Yabancılar Şube Müdürlüğü) directly.
You need: (1) A Foreign Identity Number (YKN) — generated once your residence permit, work permit, or temporary protection application is processed. (2) A Turkish mobile number registered in your own name (or with your IMEI registered if using a foreign handset). (3) A password. Most foreigners get this at a PTT branch, though a Turkish bank mobile signature (mobil imza) works as an alternative if you already have one. Your passport is required at PTT unless you hold a temporary protection card, in which case it is generally not needed.
Mostly no. turkiye.gov.tr is built and maintained in Turkish, and while a handful of top-level pages have partial English content, the vast majority of services — including the ones expats use most, like SGK and residence permit inquiries — are Turkish-only. A browser translation tool (Chrome/Edge's built-in translate, or the Google Translate extension) handles most pages adequately. For anything with legal or financial consequences, having a Turkish-speaking friend, your relocation agent, or a lawyer double-check the page is worthwhile.
Go to any PTT branch with your passport and residence permit card (or work permit / temporary protection card). Tell the clerk "e-Devlet şifresi almak istiyorum" (I want an e-Devlet password). They verify your Foreign ID Number in the system and send a one-time password to your registered Turkish mobile number by SMS, or hand you a sealed envelope with it. PTT charges a small transaction fee — historically around 5 TL for a first-time password and roughly 20 TL if you need a replacement later — though PTT revises its tariff periodically, so treat these as approximate and check the current rate at the counter. You must be at least 15 years old, and the process cannot be done remotely or by post.
Yes, if you are abroad. Turkish consulates can issue an e-Devlet password by appointment for citizens and eligible foreign ID holders who are not currently in Turkey. This is slower than a PTT visit and requires booking a consulate appointment in advance, so if you are about to travel to Turkey anyway, getting it at a domestic PTT branch is usually faster.
Partially — and it is important not to confuse the two systems. While your residence permit application is still being processed, you track it at e-ikamet.goc.gov.tr, the Migration Administration's own portal, using your application number plus your phone number or email. Once your permit is approved, e-Devlet has a separate service ("Göç İdaresi – İkamet İzni Kişisel Bilgi Sorgulama") that lets you view the details of your issued permit, but it is not the tool for watching a pending application move through the queue — for that, e-ikamet.goc.gov.tr is the correct and only place to look.
The highest-value services for expats are: SGK Hizmet Dökümü (checking your health insurance / social security status and contribution history), Adres Kaydı Görüntüleme (viewing your MERNİS-registered address), Vergi Numarası Doğrulama (downloading an official tax number confirmation), Göç İdaresi İkamet İzni Sorgulama (viewing your approved residence permit details), Adli Sicil Kaydı (a criminal record extract, often required for visa applications to third countries), and, for the self-employed, the e-Fatura / e-Arşiv invoicing system.
Common causes: (1) your residence permit is still mid-process and MERNİS has not yet finalised your record — this typically resolves once the permit card is issued; (2) you entered the number incorrectly — double-check the exact digits against your permit card, since it is easy to transpose digits in an 11-digit string; (3) your permit has expired, which can suspend access to some services until it is renewed. If none of these explain it, visit the Foreigners Department (Yabancılar Şube Müdürlüğü) tied to your province, or your local Göç İdaresi office, and ask them to confirm your MERNİS record.
Yes. The official app is called "e-Devlet Kapısı", published by the Presidency's Digital Transformation Office (T.C. Cumhurbaşkanlığı Dijital Dönüşüm Ofisi), and it is available on both the Apple App Store and Google Play. It has well over 100 million downloads and mirrors the desktop site's services in a mobile-friendly layout. Download only the official app — unofficial clones asking for extra permissions are a security risk. You log in with the same credentials: your Foreign ID Number plus your PTT password or mobile signature.
Mobil imza is a SIM-based digital signature offered by Turkish mobile operators (Turkcell, Vodafone, Türk Telekom) in partnership with banks, and it works as an alternative e-Devlet login method to a PTT password. It typically requires an existing Turkish bank account and a compatible SIM. For most foreigners who only need occasional e-Devlet access, a PTT password is simpler to obtain; mobile signature is more useful if you also need to sign contracts or banking documents digitally on a regular basis.
Barely. Without a residence permit, work permit, or equivalent status, you have no Foreign Identity Number, and without a YKN you cannot register for e-Devlet at all. Digital nomads on a 90-day tourist stamp who have not applied for an ikamet will not be able to access the portal. If you plan to stay in Turkey longer-term and expect to need government services, applying for a residence permit — which unlocks both e-Devlet and the wider Turkish administrative system — should be an early priority.
Your YKN itself is tied to you as a person, not to a specific permit card, so it generally stays the same across renewals. However, some e-Devlet services — particularly the ones that check your current residence status — can show as restricted or "not authorised" during the renewal window if your previous permit has expired and the new one has not yet been finalised in MERNİS. This is a common, temporary glitch rather than a sign of a lost account; it typically clears once the renewed card is issued.
Residence Permit in Turkey
Ikamet guide — the permit that unlocks your Foreign ID Number
How to Get Your Tax Number in Turkey
The separate 10-digit number used for banking and tax, not e-Devlet login
How Long Does Ikamet Take?
Track your pending application on e-ikamet.goc.gov.tr while you wait
SGK for Foreigners
Understand the health insurance status you check via e-Devlet
Register Your Address in Turkey
Address registration visible through e-Devlet
Open a Turkish Bank Account
Enables the mobile signature login method
Buy a SIM Card in Turkey
Phone registration required for e-Devlet SMS codes
Common Ikamet Mistakes
Errors that can also stall your Foreign ID Number and e-Devlet access
Turkey Relocation Blueprint
Step-by-step relocation plan covering residency setup, banking, taxes, neighborhoods, and your first-month checklist.
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