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Digital Turkey — Government Services
Turkey's e-Government portal (turkiye.gov.tr) gives access to over 5,000 government services online. As a foreign resident, you can track your ikamet, check SGK health insurance, download official documents, and handle Turkish bureaucracy from your phone. Here is exactly how to set it up and what it can do for you.
Quick Answer
Foreigners with a Turkish residence permit and tax number can register for e-Devlet (turkiye.gov.tr). Get your password in person at any PTT branch — bring your passport and tax number. Once registered, you can track your ikamet application, check SGK coverage, download official documents, and access thousands of government services online. The portal is in Turkish; use a browser translation tool.
e-Devlet (short for elektronik devlet — electronic government) is Turkey's centralised online government portal at turkiye.gov.tr. Launched in 2008 and expanded dramatically since 2015, it now provides access to over 5,000 services from hundreds of government institutions — all in one place, without queuing at government offices.
For foreign residents in Turkey, e-Devlet is no longer optional. As Turkish bureaucracy moves online, many services that used to require in-person visits — checking your ikamet status, verifying your address registration, downloading tax documents — can now be done in minutes from your phone.
Turkish Tax Number (Vergi Numarası)
Your identifier in all government systems. Get this at any Vergi Dairesi with your passport.
Turkish Residence Permit (İkamet)
Required to unlock most services. Limited access without it.
Turkish mobile number in your name
Must be registered to your identity. Foreign SIMs with IMEI registration also work.
PTT password OR bank mobile signature
Most foreigners use the PTT password method. Get it at any PTT branch.
Go to any PTT branch
PTT (Turkish Post) branches are in every city and district. No appointment needed. Bring your passport and Turkish tax number certificate.
Request an e-Devlet password
Tell the clerk: "e-Devlet şifresi almak istiyorum" (I want an e-Devlet password). Show your passport and tax number.
Identity verification
The clerk searches for your records in the MERNİS national database using your tax number. Your ikamet and tax records must be linked for this to work.
Receive your password
You receive a sealed envelope with your password, either immediately or via SMS to your registered Turkish number. The password is alphanumeric.
Log in at turkiye.gov.tr
Go to turkiye.gov.tr, click "Giriş Yap" (Login), select "e-Devlet Şifresi" as login method, enter your tax number and the password from PTT.
Change your password
On first login you will be prompted to set a new password. Choose something memorable — you can reset it at PTT if forgotten.
PTT Password is Free — But In-Person Only
You cannot get an e-Devlet PTT password online or by post. You must attend in person with your original documents. If your records are not found, visit your local Vergi Dairesi to confirm your tax number is correctly registered in the system before trying PTT again.
| Service | What it does | How to find it |
|---|---|---|
| İkamet İzni Sorgulama | Track your residence permit application status | Search "ikamet" in the portal |
| SGK Hizmet Dökümü | Check your social security / health insurance status | Search "SGK" → Hizmet Dökümü |
| Adres Kaydı Görüntüleme | View your registered address (MERNİS) | Search "adres" → Adres Bilgileri |
| Vergi Numarası Doğrulama | Download official tax number confirmation | Search "vergi numarası" |
| Adli Sicil Kaydı | Criminal background check (for visa applications) | Search "adli sicil" |
| E-fatura / E-arşiv | Invoice system for self-employed and businesses | Search "e-fatura" |
| Araç Sorgulama | Vehicle registration and ownership check | Search "araç" |
| Ehliyet Sorgulama | Driving licence status and validity | Search "ehliyet" |
PTT Password
Who: All foreign residents with ikamet + tax number
Process: In-person at any PTT branch, 10–20 min, free
Best for: Most foreigners
Bank Mobile Signature (Mobil İmza)
Who: Requires Turkish bank account with mobile signature enabled
Process: Activate through your Turkish bank app
Best for: Those with Turkish bank accounts
NFC Identity Card
Who: Turkish citizens and some long-term permit holders
Process: Use NFC card reader app
Best for: Citizens and long-term residents only
Problem: "Your identity could not be found" at PTT
Fix: Your tax number and ikamet records may not be linked yet. Visit your local Vergi Dairesi with your ikamet and passport. Ask them to verify your records are in MERNİS.
Problem: Cannot receive SMS to foreign number
Fix: Your phone number must be registered to a Turkish identity. Visit a Turkcell/Vodafone/Türk Telekom shop to register your SIM in your name with your ikamet, or register your IMEI.
Problem: Forgot e-Devlet password
Fix: Go to any PTT branch again with your passport and tax number. Request a new password — the process is identical to the first time.
Problem: Services show as "not authorised" (Yetkilendirilmemiş)
Fix: Some services require a valid current-year ikamet. If your permit has expired or is under renewal, certain services lock. Renew your ikamet first.
How to Get Your Tax Number in Turkey
The first step — required before e-Devlet registration
Residence Permit in Turkey
Ikamet guide — required for full e-Devlet access
Register Your Address in Turkey
Address registration visible through e-Devlet
Open a Turkish Bank Account
Enables mobile signature login method
Buy a SIM Card in Turkey
Phone registration required for e-Devlet SMS
Useful Apps for Expats in Turkey
Essential digital tools for living in Turkey